Patient Rights and Responsibilities

Patient Rights

At Clavis Fertility Center, we are committed to providing our patients with the highest standards of care. All our patients have the following rights:

• Right to Access Healthcare Services: Every patient has the right to receive medical care in compliance with ethical standards and legal regulations.
• Right to Respect and Dignity: Patients have the right to be treated with respect, kindness, and dignity by healthcare professionals.
• Right to Privacy: Personal and medical information is kept confidential and not shared with third parties.
• Right to Know Medical Staff: Patients have the right to know the identity, title, and role of the healthcare professionals providing their care.
• Right to Information: Patients have the right to be informed about their medical condition, treatment options, and alternatives.
• Right to Communication: Patients have the right to communicate with their visitors and relatives within the established rules.
• Right to Participate in Treatment Decisions: Patients have the right to be involved in decisions regarding their treatment.
• Right to Consultation: Patients have the right to seek a second opinion or consult another healthcare facility.
• Right to Refuse Treatment: Patients can refuse treatment upon informed consent, assuming responsibility for the consequences.
• Right to Know Costs: Patients have the right to receive detailed information about treatment costs.
• Right to Psychological and Social Support: Patients can access psychological and social support services if needed.
• Right to File Complaints and Provide Feedback: Patients can submit complaints or suggestions about the services they receive and expect a response.
• Right to Be Informed About Healthcare Policies: Patients have the right to understand the procedures and regulations of the healthcare facility.
• Right to Religious Support: Patients can practice their religious beliefs within the facility's capabilities.

Patient Responsibilities

To ensure the best healthcare experience, we expect our patients to adhere to the following responsibilities:

• Providing Accurate Health Information: Patients must disclose their medical history, current health status, and medications truthfully.
• Following Treatment Recommendations: Patients should adhere to their doctor’s treatment plan and take prescribed medications as directed.
• Understanding the Consequences of Treatment Refusal: Patients accept responsibility for any negative outcomes resulting from refusing treatment.
• Covering Treatment Costs: Patients are responsible for paying for the healthcare services they receive within the agreed terms.
• Following Facility Rules and Regulations: Patients must comply with the policies of the healthcare facility.
• Respecting Other Patients and Staff: Patients should respect the rights of other patients and healthcare professionals and maintain a peaceful healthcare environment.
• Following Infectious Disease Protocols: Patients with infectious diseases must adhere to necessary isolation and healthcare guidelines.
• Not Requesting Unauthorized Procedures: Patients may not demand treatments or interventions outside the prescribed medical plan.
• Following Visitor Policies: Patients must adhere to visitor rules to maintain a safe and comfortable environment.
• Preventing Facility Damage: Patients must avoid damaging medical equipment and are responsible for any damages caused by misuse.

For more information about patient rights and responsibilities, please contact us.